Terms & Conditions
CUSTOMER CARE
We aim to provide a positive experience when dealing with CupQuet Pro.
If you feel you have not received great customer service, please email us at info@cupquetpro.com.au with your concerns, and we'll aim to address them within 2 business days.
PRIVACY & SAFETY
​CupQuet Pro Pty Ltd is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
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Personal details you provide (e.g., name, email address)
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Usage data (e.g., device information, interactions with our services)
How We Use Your Information
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To deliver and improve our products and services
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To communicate with you and respond to enquiries
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To ensure security and prevent fraud
Sharing Your Information
We do not sell your personal data. We may share it with trusted service providers (such as Stripe for payment) or authorities when legally required.
Your Rights
You may access, update, or request deletion of your personal information. You can also opt out of marketing communications at any time.
Data Security
CupQuet Pro Pty Ltd uses industry-standard measures to protect your data from unauthorized access or disclosure.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
WHOLESALE ENQUIRIES
Are you a cake supply business, or a large volume baker?
Want to stock our products, or buy at wholesale volume?
We are totally on board with that. Simply email us with your wholesale enquiry and we'll come back to you within 2 business days.
How exciting! We look forward to working with you.